Thursday, May 7, 2009

Crafting Experience 2

By Ian Kleine

She did her booth simple, but unique and in the theme. Unlike most of the others who had settled to blinging their booths so much that all it needed was a disco ball, she had a simple tablecloth of white to contrast the different colors, and had set her business corner in the side to allow the customers to roam around and choose from the many different bracelets she had made.

She was also very quiet, but would answer when asked. Customers don't like naggy salesperson, and often times; it is rather counterproductive and scares the customer away (the irony of it). Be casual, but avoid familiarity as well. Treat your customers and respect them, and not go hunky dory all of a sudden. People might look into it as favoritism and that could dissuade them from buying from you. In her case, she just sat there, smiled when a person came near and observed. When the buyer asked for something that was the time she stood up and answered the question. Made a successful sale, and a happy customer.

Likely to not happen in indoor fairs, but be prepared for anything especially the weather. Good thing she had a tarp on when the rains came. She was saved (and so was I ). The other booths were quite unlucky, they had to redo it again. Talk about being paranoid and well prepared at the same time.

Lastly, try not to try too hard. Be relaxed and treat it like you are taking a walk and greeting people. She was a regular to everyone, so it wasn't really that hard for her to try too hard. Amiable and quiet, that I think was the best trait a salesperson and a craftsman could have.

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