Tuesday, August 21, 2012

Grupo Mayan and the Makings of a World-class Hotel

By Victor Kim


Luxury is understood differently by various characters. The definitions can overlap in some cases, fortunately, as in the application of it as an adjective to hotels. The following are the primary points of consensus for what makes a luxurious hotel.

The first point has to be that of service. An outstanding hotel's services shall extend as far as providing secretaries to assist you while you work from within their facilities. The best establishments have people who go above their job description when called to do something to help a client.

The hotel must also have superb beds, mattresses, and linens. Both cushions and pads should be soft enough for comfort while being firm enough for proper spinal support. There are even establishments who do research on your preferred buds and put a sprig of them on your sheets for a little personalization.

And let us not forget the importance of exquisitely designed and clean bathrooms. The WCs and baths have to be crafted out of luxurious materials to appeal to consumers. A whole array of bathing and sanitary products should be at hand whenever the customer needs them as well, and without being added to the bill.

Luxurious hotels have luxurious possibilities for your mealtime too. Five-star hotels, such as Grupo Mayan hotels, would have a multitude of choices for dining options, aside from the room service menu. The variety should be such that the client is capable of finding a choice that can suit every occasion.

The customers should be capable of choosing from a good selection of options for entertaining themselves. The ideal hotel will provide a wide selection of recreational facilities, from ones for swimmers to ones for video game or sports fans. Staying in a hotel does not entail always staying inside your room but also exploring what the hotel has to offer.

The quality of the service from the head servant, so to speak, is also a consideration. The ideal concierge is someone who shall go out of his way to accommodate you. Top-notch service means having the assurance that your problem can be solved by them even if it may seem hard at first.

Naturally, the physical state of the hotel is also a factor. Customers can decide (and often do decide) which establishment to go to just by looking at the rooms. It is crucial to put on a good face, as they say, and establishments in this industry must be aware of that.

The location of the establishment itself could be a factor for some people. For some people, the exclusivity of a location is a major factor. Furthermore, a good establishment will have a lot of guards and patrols to assure guests of safety.

The list above is a fairly well-accepted one of what great establishments provide: you can click here to learn more about the topic by seeing an example. Ratings can differ, but luxury is always prized in the measure. What always matters most is the level of service and the appeal of the establishment.




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