Friday, February 20, 2015

How To Run A Successful Bed And Breakfast Allentown PA Business

By Olivia Cross


The world is embracing international businesses now more than ever. This has led to an increased number of visitors within Allentown, PA. Therefore, it is a brilliant idea to invest in bed and breakfast Allentown pa business. This is because these people from all over the world will need a place to stay till they are done with their mission.

Early in the morning, there are routine chores that your employees must perform. These include preparing the tables and cleaning utensils for the guests. The kitchen staff will be preparing breakfast and other light dishes. It is advisable to ask the guests what foods they like. This inquiry should be done on the day that the guest checks in.

This business requires cleanliness in every area. The cooking area, dining place and the rooms must be clean always. When a customer uses bed sheets, they must be cleaned and not used by the next room occupant. This will create a bad image and tint the name of your business. There are customers who cannot stand dirt especially when they have dearly paid for the services.

The customers you will be serving are very observant. Therefore, you must not leave anything to chance. You should have quick waiters who shall be wiping off any food that spills on the table and floors. Once the customer has finished taking his meals, the table must be wiped. Remember to ask him if he needs further service.

This business is profitable but can be challenging as well especially at initial stages. The reason for this is that you will be dealing with visitors with different personalities and habits. There are those who are organized and will make your work easier. However, there are those who will leave the rooms in a total mess. Your employees should be able to deal with either of the scenarios.

The stewards you hire must have a passion to serve. This is a requirement because they will be called upon by any department and asked to clean the floor or even utensils. The guests will also leave the rooms very disorganized at times. This can be a frustrating job for someone who is working just to make money. Their frustration and bad mood will end up showing up especially when they are attending to guests. You do not want to have such workers in your business.

The reception area should be neat and free of any clutter. There should be brochures that your customers can pick at the front desk. The brochures will tell them more about the services that you offer and the discounts available for them. If you have a special offer, it should be highlighted on the front page of the brochure.

One of the places that you must invest in is the front office. Put art designs at strategic positions and buy flower pots too. You can hire a service provider who can be delivering flesh bouquets for the reception table on a daily or weekly basis. You can also have your marketing materials placed neatly at the reception.




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